MURSALEEN, Muhammad; IJAZ, Mubashir; KASHIF, Muhammad. Service Quality of News Channels: A Modified SERVQUAL Analysis. Observatorio (OBS*), [S. l.], v. 8, n. 1, 2014. DOI: 10.15847/obsOBS812014719. Disponível em: https://obs.obercom.pt/index.php/obs/article/view/719. Acesso em: 28 mar. 2024.