@article{Eco_2021, title={Comunicação: Hard e soft}, volume={15}, url={https://obs.obercom.pt/index.php/obs/article/view/2012}, DOI={10.15847/obsOBS15220212012}, abstractNote={Umberto Eco Palestra realizada em 2014, Festival della comunicazione di Camogli}, number={2}, journal={Observatorio (OBS*)}, author={Eco, Umberto}, year={2021}, month={Jun.} }