@article{Eco_2021, title={Hard and Soft Communication}, volume={15}, url={https://obs.obercom.pt/index.php/obs/article/view/2010}, DOI={10.15847/obsOBS15220212010}, abstractNote={Umberto Eco´s Lecture at Festival della Comunicazione di Camogli in 2014}, number={2}, journal={Observatorio (OBS*)}, author={Eco, Umberto}, year={2021}, month={Jun.} }